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Solved
RN104 - ReadyNAS - Firmware stuck in 'booting'...
During an update of an RN104's firmware today, from 6.1.8 to 6.10.2 (yes, I know it's quite a jump...) - It has failed to boot up - it is stuck on 'Booting' on the LCD. I'm making preparations to...
Chris-Wiltshire wrote:
During an update of an RN104's firmware today, from 6.1.8 to 6.10.2 (yes, I know it's quite a jump...) - It has failed to boot up - it is stuck on 'Booting' on the LCD.
Were you going through the needed steps?
That is, 6.1.8 -> 6.2.5 -> 6.5.2 -> 6.10.2
https://kb.netgear.com/000061280/ReadyNAS-OS-6-Software-Version-6-10-2 wrote: ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x.
Make sure you use 6.2.5 in your USB recovery attempt.
After 6.2.5 is installed, follow these instructions before manually installing 6.5.2: https://kb.netgear.com/29974/ReadyNAS-OS-6-RN100-RN2120-cannot-update-due-to-invalid-checksum
Chris-Wiltshire wrote:
If there is a tech on here who wants to run through some checks with me before I do this, then I'll be in a position to interact and provide information tomorrow morning NZ time (from 09:30 UTC+1300)
This isn't a Netgear support forum - it's a community forum. If you are interested in paid Netgear support, you can get that via my.netgear.com
Chris-Wiltshire wrote:
During an update of an RN104's firmware today, from 6.1.8 to 6.10.2 (yes, I know it's quite a jump...) - It has failed to boot up - it is stuck on 'Booting' on the LCD.
Were you going through the needed steps?
That is, 6.1.8 -> 6.2.5 -> 6.5.2 -> 6.10.2
https://kb.netgear.com/000061280/ReadyNAS-OS-6-Software-Version-6-10-2 wrote: ReadyNAS 102, 104, and 2120 systems must not be updated directly to 6.10.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then to 6.10.x.
Make sure you use 6.2.5 in your USB recovery attempt.
After 6.2.5 is installed, follow these instructions before manually installing 6.5.2: https://kb.netgear.com/29974/ReadyNAS-OS-6-RN100-RN2120-cannot-update-due-to-invalid-checksum
Chris-Wiltshire wrote:
If there is a tech on here who wants to run through some checks with me before I do this, then I'll be in a position to interact and provide information tomorrow morning NZ time (from 09:30 UTC+1300)
This isn't a Netgear support forum - it's a community forum. If you are interested in paid Netgear support, you can get that via my.netgear.com
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