Forum Discussion

Tutor

Aug 28, 2016

RN104 - Remove inactive volumes - affects all disks after hotswapping new disk #27453091

Hi, Recently I had been receiving disc space warnings so I bought a new WD Red 6GB disc to replace a 2GB disc. I read that I could simply hotswap the disc while the NAS was running. Afte...

Adding Disks

StephenB

Guru

Aug 28, 2016

How many volumes did you have? The hot-swap replacement works with xraid. With flexraid, it works with some configurations but not all.

If you have a backup, you could do a factory reset and simply restore the data from the backup.

Otherwise, I suggest support for this (they probably can solve the inactive volume problem remotely). They likely will charge though.

stigpepper

Tutor

Aug 29, 2016

Hi StephenB,

Thanks for the quick response, it's much appreciated. I'd one volume configured under xraid (raid 5 methinks).

I've no backup and don't want to lose any data so I'll contact support and will update this thread when I have further information.

Thanks, Stig

mdgm-ntgr
NETGEAR Employee Retired
Sep 13, 2016
You can send me your logs if you like (see the Sending Logs link in my sig).
- stigpepper
  Tutor
  Sep 22, 2016
  Hi mdgm,
  
  Apologies for the delay in responding I was away for a few weeks. I've sent you a copy of my log files, if you need further info. please let me know.
  
  Thanks stigpepper
  - mdgm-ntgr
    NETGEAR Employee Retired
    Sep 23, 2016
    Unfortunately your 4GB root volume is full so some of the most important logs for being able to try and diagnosing this issue from the logs are not in your logs zip.
    
    Your data volume array is also offline.
    
    Sounds like you would be best to contact support.