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Forum Discussion

elfworks's avatar
elfworks
Tutor
Oct 07, 2015
Solved

RN104 - Stuck "Booting..." after automatic 6.4.0 upgrade.

Went to Boot Mode. Tried OS Reinstall. Tried Factory Reset. Pulled out the drives. Always end up stuck on 'Booting..." Please give us instructions on how to do a USB Recovery. Please don'...
Installation & Upgrade
  • kohdee's avatar
    kohdee
    Oct 07, 2015

    Hi,

     

    If you've bricked your chassis during upgrade, you can do the USB boot recovery tool from this KB article:

    http://kb.netgear.com/app/answers/detail/a_id/29952

     

    Review our KB for the steps. 

    Put the ReadyNAS 6.4.0 firmware into the marvell folder, insert a USB less than 8 GB and format it fat32, then open the tool and select the drive letter, click format again, then drill down to the RN100 series and execute the tool with 6.4.0 selected.

    Then during boot of your ReadyNAS, hold the backup button for around 10 seconds. Then the unit will blink repeatedly for some time and when it was successful, it will just shut off. Then remove the USB and try to boot normally again.  

    The RN104 will tell you on the LCD that it is in USB recovery mode. 

    I'll update the tool later for the new ReadyNAS units. 

    I just updated the tool to include RN2xx series devices. It might take time to replicate on our CDN though. 

anthonyxp's avatar
anthonyxp
Aspirant
Oct 14, 2015

Hi

I am having the same issue after upgrading but it is with the creation of the USB Recovery stick. At step 6 I cannot select the firmware version. It remains blank. I have followed the excellent instructions to the letter. Any assistance would be appreciated. Mine is an RN102

 

Anthony

elfworks's avatar
elfworks
Tutor
Oct 14, 2015

Did you extract the Firmware Image into the same folder as the Recovery Tool?


--------

2. Download the latest firmware package for ReadyNAS for your model.

  1. Visit our support page for OS 6.
  2. If you're using a ReadyNAS 100, 200, 210, or 2120 series device, download ARM.
  3. If you're using any other unit, download the x86 package.
  4. Extract the firmware file (.img) and release notes from the zip file to the same folder you extracted the Recovery tool.

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