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Forum Discussion

pdasterly's avatar
pdasterly
Guide
Nov 24, 2015
Solved

rn104 cant access after firmware update

updated firmware now rn104 is asking for password for device, never has pwd
Installation & Upgrade
  • JennC's avatar
    JennC
    Nov 28, 2015

    Hello pdasterly,

     

    That is unusual. I guess it is best for you to stick with 6.4.0 for the meantime, maybe until the official FW is released.

     

    Regards,

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Nov 24, 2015

Which firmware did you update to/from?

 

How are you accessing the device e.g. via Windows Explorer on a Windows 10 machine?

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Nov 24, 2015

    Which 6.4.1 build did you update to? The latest is 6.4.1-RC3

    • pdasterly's avatar
      pdasterly
      Guide
      Nov 24, 2015

      reflashed to rc3, still cant access from explorer

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Nov 24, 2015

        Please send in your logs (see the Sending Logs link in my sig). Please also attach a screenshot showing the problem to your email.

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