NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cervino
Feb 24, 2017Aspirant
RN104 Error No Disc found after FW upgrade
Upgraded my RN104 to latest FW this week. Worked fine - for two days. Then it dissapeared from network. When I checked it display said something with "Error Memory....." Can't reacall exactly...
- Feb 26, 2017
You might try reseating all the trays (NAS powered down). If it still sees no disks, then I'd contact support. The warranty is three years btw (not transferrable).
StephenB
Feb 26, 2017Guru - Experienced User
You might try reseating all the trays (NAS powered down). If it still sees no disks, then I'd contact support. The warranty is three years btw (not transferrable).
- CervinoFeb 27, 2017Aspirant
Hi
Just wanted to get back here again on how I solved it.
First - thanks for replying with a suggestion. It also worked.
I tried this the day before and it was (still is) doing a "Re-sync" of all discs.
At first, when I tried removing trays, it didn't work. I tried several times, with several trays.
Also disconnected if from power and router. But at that time I only disconnected power cable for some 5-10 seconds. Didn't work.
Finally I was annoyed and let it be for a couple of days.
Decided to move it to a more convinient location where I could work on it more easily. That also meant leaving it off power supply for a longer time, at least 15 minutes.
This did the trick, in addition to removing all trays.
When I re-started it Booting occured as it should and it started a Re-sync
Now it seems to be OK
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!