NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
aolennick
Jul 10, 2016Tutor
RN104 freezes 5 minutes after boot
Hi, I have a problem that started just over a week ago with my RN104 freezing shortly after booting up. In its frozen state, I cannot connect to shares, the web admin page is non-responsive, Read...
StephenB
Jul 11, 2016Guru - Experienced User
Try deleting the logs w/o downloading them, and see if it helps.
If it doesn't help, then you probably should use paid netgear support.
- aolennickJul 11, 2016Tutor
I have already downloaded the logs, as this was requested by Netgear Phone support. Will this negate your suggestion?
- StephenBJul 12, 2016Guru - Experienced User
aolennick wrote:
I have already downloaded the logs, as this was requested by Netgear Phone support. Will this negate your suggestion?
The fact that you could download them makes the odds of a filling OS partition less likely. Since you have the logs, look for /dev/md0 in volume.log and see how full the OS partition is.
If support is already working this, perhaps it's best to just let them proceed.
- aolennickJul 12, 2016Tutor
I haven't got access to the logs from this computer, but I think the drives are at around 80% full.
Phone support directed me here to get access to higher-level support, as they could not identify the problem at their level. Hopefully someone will be in contact soon.
Related Content
- Jan 17, 2024Retired_Member
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!