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RN104 Freezes when doing large transfers via USB 3.0 on 6.4.0
My RN10400 has been working great since purchase. However, I've never transferred over USB extensively; all of the data was loaded over the network. Now I have a large set of folders on a USB 3.0 HDD that I'm trying to move to the NAS. When I try to copy them over it starts at full speed and stays there for about five minutes. Then it seems to get overloaded and go from 100% to frozen in a split second. No warning, no error, just unresponsive and frozen. I've tried the copy three times with the same result, and I have to pull the power to get it back on. There are no apps installed or running. Plain 6.4.0. Each time I pull the plug I have to resync the volume data, so this process is getting old fast.
Any suggestions?
Update: I upgraded to 6.4.1RC and I still have the same issue. Pulled the plug to get it back on again =(
Hello,@Learning2NAS
In my case (erratic freezezs when writing large files on disk).
An upgrade to 6.4.1 RC1 + Factory reset (AKA factory reset under 6.4.1) solved the issue.
As a test I did went back from 6.4.1 to 6.4.0 stable (what a joke ;-) ) and it immediatly froze again.
So if you are up to wipe your NAS, try a factroy reset to 6.4.1 before trying to downgrade.
Please report the result of this, it would help a lot other contributors
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Just found this thread (https://community.netgear.com/t5/Using-your-ReadyNAS/rn104-updated-to-6-4-0-and-possible-solution-to-random-lock-ups/td-p/993214/page/1) with LOTS of people experiencing the same issue I am, although in a variety of use cases. My unit only freezes on USB transfers, but it is consistent. Seems the only fix is to downgrade to 6.2.5.
Can anyone confirm before I wipe my unit? =(
Another update: I just threw a block of data (100gb) at the unit over gigabit LAN and it froze, so USB is not the issue here. Using 6.4.1RC I still have the freeze/lockup issue on RN104 when under heavy load.
Please send in your logs (see the Sending Logs link in my sig).
Hello,@Learning2NAS
In my case (erratic freezezs when writing large files on disk).
An upgrade to 6.4.1 RC1 + Factory reset (AKA factory reset under 6.4.1) solved the issue.
As a test I did went back from 6.4.1 to 6.4.0 stable (what a joke ;-) ) and it immediatly froze again.
So if you are up to wipe your NAS, try a factroy reset to 6.4.1 before trying to downgrade.
Please report the result of this, it would help a lot other contributors
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