NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Riehmc
Aug 03, 2021Aspirant
RN104 GUI slow or not loading
Last update was a month ago to the newest 6.10.5. Now the GUI won't load after logging in, page just tries to load, but SSH works just fine. I've tried powering off completely and also warm rebooti...
Riehmc
Aug 03, 2021Aspirant
Somehow it is working today and was able to pull this off. I really want to find the root issue before it happens again.
| Aug 01, 2021 10:04:31 PM | System: ReadyNASOS background service started. | |
| Aug 01, 2021 10:04:09 PM | System: Firmware was upgraded to 6.10.5. | |
| Aug 01, 2021 10:01:33 PM | System: ReadyNASOS service or process was restarted. | |
| Aug 01, 2021 09:00:51 PM | System: The system is rebooting. | |
| Aug 01, 2021 08:38:24 PM | System: Alert configuration was saved. | |
| Aug 01, 2021 07:04:53 PM | System: ReadyNASOS background service started. | |
| Aug 01, 2021 06:53:05 PM | System: The system is shutting down. | |
| Jul 31, 2021 01:19:20 PM | System: ReadyNASOS background service started. | |
| Jul 31, 2021 01:18:51 PM | System: ReadyNASOS service or process was restarted. | |
| Jul 30, 2021 04:55:36 AM | System: ReadyNASOS background service started. | |
| Jul 30, 2021 04:55:09 AM | System: ReadyNASOS service or process was restarted. | |
| Jul 06, 2021 01:24:40 AM | System: ReadyNASOS background service started. | |
| Jul 06, 2021 01:23:48 AM | System: A hotfix was applied to your system (6.10.5 Hotfix 1). | |
| Jul 06, 2021 01:23:28 AM | System: ReadyNASOS service or process was restarted. | |
| Jun 12, 2021 01:10:03 AM | System: ReadyNASOS background service started. | |
| Jun 12, 2021 01:09:38 AM | System: Firmware was upgraded to 6.10.5. | |
| Jun 12, 2021 01:02:33 AM | System: The system is rebooting. | |
| Jun 12, 2021 01:00:47 AM | System: Downloading firmware version (6.10.5) and will update firmware shortly. | |
| Jun 11, 2021 11:00:41 PM | System: Firmware upgrade is scheduled to update firmware at <06/12/2021 01:00:00>. |
admin@NAS:~$ systemctl status apache2
● apache2.service - The Apache HTTP Server
Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2021-08-01 21:45:25 MST; 1 day 12h ago
Process: 3489 ExecReload=/usr/sbin/apachectl graceful (code=exited, status=0/SUCCESS)
Main PID: 2866 (apache2)
CGroup: /system.slice/apache2.service
├─ 2866 /usr/sbin/apache2 -k start
├─ 3533 apache_log
├─ 3534 apache_log
├─ 3535 /usr/sbin/apache2 -k start
├─15544 /usr/sbin/apache2 -k start
├─15545 /usr/sbin/apache2 -k start
├─15546 /usr/sbin/apache2 -k start
├─15549 /usr/sbin/apache2 -k start
├─15551 /usr/sbin/apache2 -k start
├─15564 /usr/sbin/apache2 -k start
├─15570 /usr/sbin/apache2 -k start
├─15571 /usr/sbin/apache2 -k start
├─15579 /usr/sbin/apache2 -k start
└─15749 /usr/sbin/apache2 -k startadmin@NAS:~$ journalctl --no-pager -r | grep hotfix
Hint: You are currently not seeing messages from other users and the system.
Users in groups 'adm', 'systemd-journal' can see all messages.
Pass -q to turn off this notice.
No journal files were opened due to insufficient permissions.
admin@NAS:~$ journalctl --no-pager -r | grep apache
Hint: You are currently not seeing messages from other users and the system.
Users in groups 'adm', 'systemd-journal' can see all messages.
Pass -q to turn off this notice.
No journal files were opened due to insufficient permissions.
StephenB
Aug 03, 2021Guru - Experienced User
Riehmc wrote:
No journal files were opened due to insufficient permissions.
When you ssh into the NAS, you should use root as the username, with the NAS admin password.
- RiehmcAug 08, 2021Aspirant
NAS still running slow. I'm trying to backup everything to USB drive but system is too unresponsive. Any other suggestions to tshooting issue? I still think it's the last update that caused it but what do I know? Not like Netgear would ever investigate this.
- StephenBAug 08, 2021Guru - Experienced User
Riehmc wrote:
I'm trying to backup everything to USB drive
How are you trying to do this?
- RiehmcAug 08, 2021Aspirant
Using a seagate 5TB external and plugged into top usb. Then created a backup job for local>local(top usb), but it fails everytime. I even tried using a 128GB usb to the bottom usb and same result. thought it might be a partition size issue. is there a file system required? Nothing in the admin guide that talks about it.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!