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Forum Discussion
77PALE77
Jul 24, 2023Apprentice
RN104 Is manual install of 6.10.9 safe?
Hi everyone, my RN104 says its firmware 6.10.8 is up to date, even if I search for updates no update ion any kind s available; but I know there is a 6.10.9 release. Is it safe to upload it on the N...
77PALE77
Jul 24, 2023Apprentice
Thanks a lot it worked fine
Etarsha
Aug 03, 2023Aspirant
Hello, I have the RN214 and tried to do the manual update but I kept getting the "unrecognized server error" when I tried to upload the image. Would you mind walking through the steps you took to manually install?
I tried uploading the arm, and the x86, both as .zips and then just the .img files and every time it immediately failed. Did you instead overwrite the files? Did you install it in a way other than through the admin page settings?
Thanks in advance
I tried uploading the arm, and the x86, both as .zips and then just the .img files and every time it immediately failed. Did you instead overwrite the files? Did you install it in a way other than through the admin page settings?
Thanks in advance
- NiveditaP3Aug 03, 2023NETGEAR Expert
Hello Etarsha
Please find the steps for upgrading or downgrading the Firmware :
1.Download the required firmware image from google browser compatible to your ReadyNAS model.
2.Open the NAS admin UI
3.Navigate to system >> settings >> update
4.Click on Install firmware >> browse the downloaded firmware
5.Click on upload.Link for reference : https://kb.netgear.com/000065653/ReadyNAS-OS-Software-Version-6-10-9
Please try upload the .img file from the arm based firmware for RN214.
Have a lovely day,
Nivedita Pa
Netgear Team - 77PALE77Aug 03, 2023ApprenticeHi,
surely I downloaded the file , unzipped it and uploaded it from the admin page; as far as I can remember, I used the .img file.
Now I am not home and I can’t tell you more about it. Did you read the .readme file about direct update from older os version?- NiveditaP3Aug 03, 2023NETGEAR Expert
Hello 77PALE77
Could you please try downloading and installing the .img file again.
Please make sure your ReadyNAS is getting proper internet connection.
Have a lovely day,
Nivedita Pa
Netgear Team- 77PALE77Aug 03, 2023ApprenticeHi NiveditaP3,
I suppose your last answer was for Etarsha and not for me.
I got my install successfully about two weeks ago, and anyway I could do nothing now, as I am far from home until the end of this month😀
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