NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN104 Is manual install of 6.10.9 safe?
Hi everyone, my RN104 says its firmware 6.10.8 is up to date, even if I search for updates no update ion any kind s available; but I know there is a 6.10.9 release. Is it safe to upload it on the N...
Hello, I have the RN214 and tried to do the manual update but I kept getting the "unrecognized server error" when I tried to upload the image. Would you mind walking through the steps you took to manually install?
I tried uploading the arm, and the x86, both as .zips and then just the .img files and every time it immediately failed. Did you instead overwrite the files? Did you install it in a way other than through the admin page settings?
Thanks in advance
I tried uploading the arm, and the x86, both as .zips and then just the .img files and every time it immediately failed. Did you instead overwrite the files? Did you install it in a way other than through the admin page settings?
Thanks in advance
Hi,
surely I downloaded the file , unzipped it and uploaded it from the admin page; as far as I can remember, I used the .img file.
Now I am not home and I canât tell you more about it. Did you read the .readme file about direct update from older os version?
surely I downloaded the file , unzipped it and uploaded it from the admin page; as far as I can remember, I used the .img file.
Now I am not home and I canât tell you more about it. Did you read the .readme file about direct update from older os version?
Hello 77PALE77
Could you please try downloading and installing the .img file again.
Please make sure your ReadyNAS is getting proper internet connection.
Have a lovely day,
Nivedita Pa
Netgear Team- Hi NiveditaP3,
I suppose your last answer was for Etarsha and not for me.
I got my install successfully about two weeks ago, and anyway I could do nothing now, as I am far from home until the end of this monthđ - Hello Nivedita,
I'll give that a try, I did follow the steps you previously posted and when I selected the file from the browse, I encountered the "unspecified server error". Hopefully it was just a corrupted download, I will reply after I re-download and try again later today.
And 77Pale77,
Thank you for confirming you didn't do anything different. I did read the files attached and since I was installing from 6.10.8 it didn't look like any other upgrades were needed.
Etarsha wrote:
I did follow the steps you previously posted and when I selected the file from the browse, I encountered the "unspecified server error". Hopefully it was just a corrupted download, I will reply after I re-download and try again later today.If you get that again, try rebooting the NAS. Then see if 6.10.9 ends up installed anyway.
FWIW, it is installed on my RN102, so it should work fine with your RN104.
Hello NiveditaP3
I tried downloading the ReadyNASOS-6.10.9-arm from the link you provided and I am still having the "unrecognized server error". After a NAS reboot, I tried again the .zip, then the .img and even tried putting them in different locations (c://, d://, on the NAS storage itself) to make sure it wasn't a permissions issue. Still no luck.
I am using the RadyNAS 214, antivirus 02Aug2023 02:34:4 so at least that is getting updated. I have file search enabled, running firmware 6.10.8. Checking for updates results in "Your system does not need a firmware update". The firmware version 6.10.8 appears to be causing issues with my installed apps and now I cannot even upgrade to 6.10.9; any other suggestions?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
