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Forum Discussion
jhusn001
May 20, 2016Aspirant
RN104 issues after updaring to 6.5.0
1) Shortcuts to ReadyNAS no longer work and I can't create new ones. Want to browse it like a regular folder and no longer can. 2) Raidar.exe opens my local computer's Documents folder when I hit B...
jhusn001
May 21, 2016Aspirant
Thank you for responding. I'm not sure how to map the IP to the NAS. When I got the NAS for Christmas I somehow was able to make a shortcut that opened it up like a normal folder. The properties had "\\NAS-E5-37-AC" in the Target field. That link no longer works. I installed the Desktop App and it seemed to work until I rebooted. Now I click on a shortcut I made for it, it appears in grey near the clock saying "initializing" and then disappears. Media Play is still randomly popping up on my tv asking if I want to connect. Not quite sure what to do. Oh, and under the Cloud Tab I have Internet Available and Services Available ReadyCloud on. Sync with Dropbox On. ReadyNas Replicate Off and Sync with Amazon Cloud Off. I can't figure out how to post the jpg screenshots I took.
Thank you!
StephenB
May 21, 2016Guru - Experienced User
jhusn001 wrote:
Thank you for responding. I'm not sure how to map the IP to the NAS. When I got the NAS for Christmas I somehow was able to make a shortcut that opened it up like a normal folder. The properties had "\\NAS-E5-37-AC" in the Target field.
Try installing RAIDar on your PC ( http://kb.netgear.com/app/answers/detail/a_id/20684#raidar ). It should tell you the NAS IP address and the NAS firmware. Please post the NAS firmware here.
Enter \\NASIPADDRESS in the file explorer address bar, and tell us what happens (using the real NAS IP address of course).
jhusn001 wrote:
I can't figure out how to post the jpg screenshots I took.
There's an image icon in the toolbar (9th one frome the left). Click on it and select the file you want to post.
- jhusn001May 22, 2016Aspirant
Thank you. Attached are images showing RAIDar and that I have 6.5.0. The other is what happens when I type the IP into the Explorer address bar. I tried .5 and .6. When I Diagnose, it finds no errors. Also, the small Connect to Media Play pop-up appears on my Samsung TV randomly, with the first interval being 15 minutes. Still waiting on it to pop up a 3rd time. Never had these issues with 6.4.0. Thank you all for your help.
- StephenBMay 22, 2016Guru - Experienced User
Does it work better if you disconnect the second ethernet cable?
- jhusn001May 24, 2016Aspirant
I did remove the second cat5 because my router doesn't support what i was trying to do. Along with these issues, I was getting the BSOD several times a day so I ended up formatting my hard drive and starting over. I'm still in the early phases of reinstalling software, but so far the ReadyCloud Desktop app is working. The shortcut I made to browse the NAS like a normal folder is not working with this new firmware, but I can live with that. If I come across issues in the next couple of days I will update this. Thank you for the help!
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