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Forum Discussion
freakout
Oct 30, 2015Star
RN104 not booting after 6.4.0 and other fun issues
I realise there's a million threads on this already, but my issues appear to be unique so I thought I'd share and hopefully find a fix. Like many others here, my RN104 is having a lot of trouble afte...
freakout
Dec 17, 2015Star
Final (hopefully) update on this.
I was contacted by somebody from Netgear offering free tech support on this issue. Unfortunately, they were unable to resolve it remotely, so it was escalated to the Level 2 engineers.
It had been over a month by this point and I was sick of not being able to use the NAS fully, so I went and got myself a couple of 6TB HDDs, backed up the data and performed a factory reset of the RN104.
Everything appears to be okay now. It's performing a data resync as I type this and everything is accessible again.
Still not happy about Netgear releasing such a horribly broken update, but at least they came through with the support. Even if I did get impatient with them. Heh.
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