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michaelgu's avatar
michaelgu
Follower
Dec 15, 2017
Solved

RN104 not visible to Windows 10 after Windows Update

After Windows update to Version 1709 Build 16299.125 my ReadyNAS 104 (Firmware 6.9.1) is not vivible to Windows any more. Drive letters and links do not work anymore. Device is vsible over ip and wor...
  • StephenB's avatar
    StephenB
    Dec 15, 2017

    Microsoft has been tightening up guest access, so it might be that.

     

    After you run CMD on the PC and try the net view command,  you can also try

    net use * /delete

    net use t: \\nas-ip-address\data /user:admin nas-admin-password

     

    Be careful on the typing (spaces and slash direction), and of course use the actual NAS ip address and admin password.

     

    The first command clears out any open network sessions, the second one attempts to mount the NAS data volume as drive letter t.  It assumes your data volume is named "data" - which is the default.

     

    If that works, then your problem is almost certainly related to guest access.  You can solve that by setting up a windows credential for the NAS in the Windows Credential Manager.

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