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Snapshots not visible in Windows
Hi,
I have a RN104 with 4 2TB WD Reds set up as RAID 5 array.
I had snapshots working before but now they are no longer visible from Windows Explorer - if I click on Previous Versions I get the following error "There are no previous versions available"
I have tried to turn them on and off again but still they are not visible. I tried setting it to have a 500GB allowance, I don't know what this would have been before?
I have plenty of free space, I have only used 20% of the NAS.
This is strange as they were working before, I don't really do much with my NAS so I don't think it should have changed.
Here's a screen shot of my RN settings for Snapshots:
Any help or suggestions would be appreciated, I am not that good at these things so please be fairly descriptive with any suggestions!
Many thanks in advance!
I think deleting NETWORK will work ok, but you are wise in having a backup in place first.
The share isn't that large, perhaps it would be safer to just copy the share to a new one (instead of cloning) with a backup job. Then if snapshots work properly, just delete CLONE and NETWORK.
If you do delete NETWORK, let us know what happened.
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Are you seeing snapshots in the admin UI (pick a share, click on the settings wheel and choose "recover".)
Using DATA as the sharename and data as the volume name isn't the best practice. If you access the NAS with admin credentials you can see the data volume folder, but that conflicts with your share name (since SMB is case insensitive). So you might pick a different share name.
Hi,
I tried what you said and I can see the snapshots in the Netgear UI. It looks like they are being taken by the RN104, they go way back to last year as expected and occur every day. I don't really want to try clicking "recover" as I am not sure what that will do and if it's reversable!
Thanks for the tip re naming, I have now re-named the volume as you suggested- but it did work before.
Any more ideas what could be wrong?
I tried "previous versions" on another machine on the network and have the same problem.
It's a real shame as it's a realy useful tool!
Thanks!
montybiggleswor wrote:
Hi,
I tried what you said and I can see the snapshots in the Netgear UI. It looks like they are being taken by the RN104, they go way back to last year as expected and occur every day. I don't really want to try clicking "recover" as I am not sure what that will do and if it's reversable!
The recover option was just to show you the snapshots - you don't want to actually do the recover.
montybiggleswor wrote:
I tried "previous versions" on another machine on the network and have the same problem.
Windows 10 or Windows 7?
What firmware are you running on the NAS?
montybiggleswor wrote:
Thanks for the tip re naming, I will look at re-naming the volume as you suggested but it did work before.
Any more ideas what could be wrong?
I'd rename the share. I don't think its possible to rename the volume.
You might need help from Netgear on this - let's see one of their folks has an additional suggestion (or is willing to analyze your logs).
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