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michaelgu's avatar
michaelgu
Follower
Dec 15, 2017
Solved

RN104 not visible to Windows 10 after Windows Update

After Windows update to Version 1709 Build 16299.125 my ReadyNAS 104 (Firmware 6.9.1) is not vivible to Windows any more. Drive letters and links do not work anymore. Device is vsible over ip and works with Mac computers. Changes in Windows network configuration were in vain. Thx for help.

Michael

  • Microsoft has been tightening up guest access, so it might be that.

     

    After you run CMD on the PC and try the net view command,  you can also try

    net use * /delete

    net use t: \\nas-ip-address\data /user:admin nas-admin-password

     

    Be careful on the typing (spaces and slash direction), and of course use the actual NAS ip address and admin password.

     

    The first command clears out any open network sessions, the second one attempts to mount the NAS data volume as drive letter t.  It assumes your data volume is named "data" - which is the default.

     

    If that works, then your problem is almost certainly related to guest access.  You can solve that by setting up a windows credential for the NAS in the Windows Credential Manager.

3 Replies

  • msq's avatar
    msq
    Apprentice

    Did you checked your share seetings in Network Access >> SMB >> Advanced?

     

    Also - can you try to run

    net view remote_machine_name

    in your command line on Win10?

     

    I guess it could be related to changes in SMB version support or SM settings on your Windows 10 machine...

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Microsoft has been tightening up guest access, so it might be that.

       

      After you run CMD on the PC and try the net view command,  you can also try

      net use * /delete

      net use t: \\nas-ip-address\data /user:admin nas-admin-password

       

      Be careful on the typing (spaces and slash direction), and of course use the actual NAS ip address and admin password.

       

      The first command clears out any open network sessions, the second one attempts to mount the NAS data volume as drive letter t.  It assumes your data volume is named "data" - which is the default.

       

      If that works, then your problem is almost certainly related to guest access.  You can solve that by setting up a windows credential for the NAS in the Windows Credential Manager.

      • cprgolds's avatar
        cprgolds
        Aspirant

        I had exactly the same problem and spent many hours trying to get this figured out.

         

        As a temporary measure, I mapped the shares using the IP rather than the NAS name and that worked fine with less messing around than the NET USE method.

         

        In the end, I reset the password for the NAS in the Credential Manager and all was hunky-dory once again.

         

        Thanks StephenB for pointing me in the right direction.

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