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RN104 OS 6.7.1 -> 6.7.4 breaks rsync backup of Time Machine to External Disk?
Our Macs use Private Time Machine on ReadyNAS, and we have been backing up the collective Time Machine "share" to external USB/eSATA disk using a remote: Rsync over SSH backup job (in the Admin Page)...
FYI, 6.7.5-T299 (Beta 1) seems to have resolved this.
capaz,
Thanks for your excellent explaination. I am piping in to say I have a very similar problem after updating from 6.7.1 to 6.7.4, but I'm using RSync (push) from my main ReadyNAS to my secondary ReadyNAS in the same LAN, so it seems the Rsync routines in 6.7.4 have been messed at the same time as (or likely by) the 6.7.4 firmware. New (top level) directories are copied if they are just below the 'root', but nothing inside them.
One solution may be to give the Netgear firmware programmers more compensation - they seem to have made some real blunders in the past few months. They need motivation to 'dot their I's, and cross their T's' - in other words, to pay more attention to details.
Sheesh - it's like they have lately been delivering firmware as if it's a once-off for some cheap Chinese electronics.
Netgear - wake up! It's time to deliver better quality software. You are marketing this line as premium, robust products.
These rsync problems appear to have been an issue since 6.7.1.
And here's the larger issue: Every time someone on these forums has a serious issue with their ReadyNAS (and I personally have had many of them), the admins wag a finger at them if they don't have a backup. Rsync is a basic and vital platform for those routine backups — and yet it's been broken for the last couple of messy, problematic firmware builds. I haven't been able to complete a successful backup clone for weeks.
If buggy firmware is an inevitability, Netgear at least needs to make sure that rsync works so we can safeguard against data loss.
nsne wrote:the admins wag a finger at them if they don't have a backup. Rsync is a basic and vital platform for those routine backups — and yet it's been broken for the last couple of messy, problematic firmware builds. I haven't been able to complete a successful backup clone for weeks.
If buggy firmware is an inevitability, Netgear at least needs to make sure that rsync works so we can safeguard against data loss.
Admin or not, you do need to have a backup.
BUT I completely agree that rsync being broken is a critical issue. Exactly because backup is one of the most critical part of storage. Hopefully NETGEAR will be prompt on releasing a fix. I understand why you guys aren't happy. I too had some issues with my ReadyNAS lately and I too use rsync for a lot of my backups. Luckily for me, I don't fully rely on either for my backup plan.
I can't comment much on the 6.7 firmwares, but until now, for sure it hasn't be glorious.
I'm running 6.7.1 on all of my NASes. My backup jobs, which were set up under 6.4.x, updated to 6.6.1, then to 6.7.1, are from Pro models and to an Ultra6 and 4200. All of them are "pull" rsync jobs -- controlled by the destination device, not the source -- and all are still working. I post this for two reasons. If you are capable of changing that, you may want to give it a try. And to let those at Netgear know this aspect of the issue.
I have "pull" rsync backup jobs running on OS 4.1, OS 4.2, and OS 6.7.4 systems, and they are all working.
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