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Aspirant

Aug 21, 2018

RN104 Poor network performance after upgrade to firmware 6.9.3

Recently had to update to FW 6.9.3.

The ReadyNAS is now extremely slow, network wise. Browsing from Windows Explorer seems to have to wake the drive up, and when I try and copy files to it I don't get any consistent speed, it moves up and down from 0kb/s to 10MB/s (ReadyNAS is located on a 100MB network)

Can't see any network settings to confirm duplex or anything, but worked fine on earlier FW versions (went from 6.2.0 to 6.5.x to 6.9.3)

The NAS is basicaly unusable at the minute

Any ideas?

Thanks

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mdgm-ntgr
NETGEAR Employee Retired
Aug 22, 2018
Have you checked network_settings.log for errors?

You may wish to get a gigabit switch and see if connecting the NAS to that and connecting the switch to your router works better.

Or maybe replace your router with one with gigabit ports.
- Synn
  Aspirant
  Aug 22, 2018
  Where do I find that log as it’s not listed in the admin interface
  
  It’s nothing to do with the port. I only have 100mb ports in the house, it’s inconsistent network after the firmware update
  
  I rebooted the NAS and it seeems to work fine for a short period then degrades however I survived to power it off from the plug to reboot. If I try reboot from the admin site it sits at rebooting forever and doesn’t come back
  
  This firmware definitely has bugs
  - mdgm-ntgr
    NETGEAR Employee Retired
    Aug 22, 2018
    It's in the logs zip file that you can download. You can send in your logs if you like (see the Sending Logs link in my sig).