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Forum Discussion
Leedanskin
Sep 19, 2018Aspirant
RN104 post latest firmware boot crashes to error submit_one_bio+28 error
After latest firmware update rn104 boots starts network appears on network looks happy then crashes to error submit_one_bio+28 error and all stops is this a root volume error or something more sinist...
JohnCM_S
Sep 19, 2018NETGEAR Employee Retired
Hi Leedanskin,
Can you download the system logs and provide it to us? You can upload it to a file sharing site and PM me the download link.
Regards,
Leedanskin
Sep 20, 2018Aspirant
Hi john
would love to do that how do i get the system logs if the system crashes back to this and is no longer available? all appears normal till it then crashes
Lee
- JohnCM_SSep 20, 2018NETGEAR Employee Retired
Hi Leedanskin,
How long does it take before the system crashes? Can you download the logs before it happens?
Regards,
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