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RN104 Procedure to swap enclosure. #26221873
Have received a new RN 104 enclosure today after creating a ticket on 12/22/2015 for lcd display digits are turning white starting from left side of the display. No instructions were given to me on h...
Jenn, I will keep the FedEx tracking numbers handy on the coffee table by the computer. Once it reaches NetGear I'll be putting in a call for verification that no charge(s) have been made on my credit card without my knowledge. Thanks for staying in touch here. Here's some pictures of my handy work yesterday. Gives you an idea of what's inside these cases.
The defective LCD display module above and below.
Take a look at this beautiful surface mount technology. Notice there is a change in components in the next two close-ups.
Note the '4R7' components. There appear to be either coils or resistors. May be a combination and part of the power regulation.
These look like metalic and the previous, a plastic coating or something. I just thought this was interesting.
Hey, do you think Netgear could use another repair tech? I work cheap! ;)
Hi Pstreicher,
Yes, all of the instructions you listed are accurate.
Make sure both units are off
Place the disks in the new chassis in order from left to right.
When you boot the system it will update the firmware to match what ever is on the disks.
This process should not take very long.
The only other item I would say is to make sure critical data is backed up other than that should be good to go.
Regards,
AlexPe
Community SME
You will need to put a scratch disk into the new RN104 in order to update the firmware. You might be able to see the current firmware with RAIDar (even with no disks installed) - but I'm not sure about that.
The configuration is on the OS partition of the disks, so if the migration runs correctly you will not need to restore it.
However, backing up the configuration and the data itself is prudent.
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