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RN104 Procedure to swap enclosure. #26221873
Have received a new RN 104 enclosure today after creating a ticket on 12/22/2015 for lcd display digits are turning white starting from left side of the display. No instructions were given to me on h...
Jenn, I will keep the FedEx tracking numbers handy on the coffee table by the computer. Once it reaches NetGear I'll be putting in a call for verification that no charge(s) have been made on my credit card without my knowledge. Thanks for staying in touch here. Here's some pictures of my handy work yesterday. Gives you an idea of what's inside these cases.
The defective LCD display module above and below.
Take a look at this beautiful surface mount technology. Notice there is a change in components in the next two close-ups.
Note the '4R7' components. There appear to be either coils or resistors. May be a combination and part of the power regulation.
These look like metalic and the previous, a plastic coating or something. I just thought this was interesting.
Hey, do you think Netgear could use another repair tech? I work cheap! ;)
I am really afraid to try this. I found and read through all the revisions from 6.1.8 which this replacement comes with, to the latest 6.4.1 of which my unit is currently at. How do I know that the replacement unit will not screw up the configuration of my current setup of drives when placed and booted? Have you had any experience in doing something like this? You state that the unit will update to the configuration my drives are. Where can I can I read about this? Will it update automatically or will I have to do some manual updating?
I have some time as I need to return this replacement as I notice that there was damage during shipping. The chrome handle on the rear of the unit is bent downard about 45 degrees. I noticed when I opened the box that the styrofoam packing was all askew, like it took a hard fall somewhere.
Hi Pstreicher,
It'll work for sure. Just follow the steps given by AlexPe and StephenB. We don't have any documentation handy, but this procedure has been tested fine. Let us know what happens.
Kind regards,
BrianL
NETGEAR Community Team
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