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Forum Discussion
lwilbur
Mar 27, 2016Aspirant
RN104 "Retry Startup" problem
Getting "Retry Startup" on RN104 with 4 - 2T Seagate drives in RAID 10 mode that has been in this configuration since Aug 2013. Unit blinking green power button and will only power down by pulling p...
mdgm-ntgr
Mar 28, 2016NETGEAR Employee Retired
This doesn't appear to be an issue that would suggest corrupt firmware on the internal flash, so trying USB Boot Recovery would be a waste of time.
It is an issue on the root volume on the disks.
Are you able to download the logs using RAIDar 6.1 and then send them in (see the Sending Logs link in my sig)?
lwilbur
Mar 29, 2016Aspirant
After several tries got log download using RAIDar 6.1. Logs sent. Thanks for the help and look forward to a solution
- mdgm-ntgrMar 30, 2016NETGEAR Employee Retired
Disk 1 has failed. I have PM'd you the serial number of this disk.
Also one of the databases is corrupt.
Do you have a backup?- lwilburMar 30, 2016Aspirant
mdgm: Thanks for the response and info.
No, do not have a recent backup. As I noted, am still able to access the files on the drive and have pulled off the majority of the important files.
Can replace failed disk you identified. Suggestions on how to deal with the corrupt database? When I put in new disk will the database be rebuilt and the unit reboot correctly?
- mdgm-ntgrMar 30, 2016NETGEAR Employee Retired
I have sent you a PM.
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