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Forum Discussion
Neccros
Dec 09, 2015Aspirant
RN104 Slow UI after 6.4 update
I have a RN102 and two RN104s. When I updated them to 6.4.0, two of them work perfect and the UI through the web browser is snappy and responsive. My other 104 seems really sluggish and when you cli...
StephenB
Dec 09, 2015Guru - Experienced User
Likely btrfs-cleaner is finding a lot to do on the slow RN104. It should complete eventually, but if you have ssh enabled, you can cancel it.
Though I think I'd try a manual 6.4.1 install first. Download it from the website, extract the image from the zip file, and install it from system->settings. If you have the antivirus service enabled, turn it off before you upgrade. There's a performance issue there, which Netgear is working on.
- NeccrosDec 09, 2015Aspirant
Sorry... I didnt get a word you just said... LOL
- StephenBDec 09, 2015Guru - Experienced User
Neccros wrote:
Sorry... I didnt get a word you just said... LOL
Tell me what step below you don't understand
(a) disable the antivirus service on the RN104 if it is running.
(b) download 6.4.1 zip file for arm from Negear's web site.
(c) extract the 6.4.1 image from the zip file
(d) go into the web ui, choose system->settings, and click the "install firmware" button under "manual install firmware"
(e) choose the 6.4.1 image file when prompted, and follow the rest of the steps it prompts for.
- NeccrosDec 09, 2015Aspirant
I did all this... and I never used the Antivirus... This is why I am posting here... I figured going from 6.4.0 to 6.4.1 would fix the issue but it didnt
- gallenriFeb 05, 2016Aspirant
I have also experienced the same problems as described here after the upgrade to firmware 6.4.1 on all our 4 RN104, without Anti-Virus, no "apps" installed. Shared files/folders were very slow over local network.
Cold restart, stop + start, has not solved.
Instead the manual reinstall has solved the problem, and all 4 RN104 are back fast as before.
Thanks for the solution.
- NeccrosFeb 05, 2016Aspirant
How do you do the manual upgrade??? Got a link?
- StephenBFeb 06, 2016Guru - Experienced User
Neccros wrote:
How do you do the manual upgrade??? Got a link?
Are you wanting to do a manual firmware install? Or something else?
To do manual firmware install, you download the firmware zip file http://downloadcenter.netgear.com/en/product/ReadyNAS-OS6#searchResults and then extract the img file from the zip. Then click on firmware install on the web ui (below) and choose the img. If you are running pre-6.4.0 then you should read the faq; http://kb.netgear.com/app/answers/detail/a_id/30107/~/readynas-os-6.4.0%3A-faqs-on-upgrading-firmware
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