NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN104 stuck on Boot Menu Mode - Normal after firmware upgrade
Hi all, I have updated my firmware via the web interface because Netgear said the new version 6.9.1 was available to install. Now I can't access the NAS and it's not vissible with RAIDar. Loo...
Hi raygear,
Since the NAS is still not detected even without the disks, it is possible that the chassis already faulty. If you are the original purchaser of the NAS and if it is still under the hardware warranty, you may contact support. They can provide a replacement for your device.
Regards,
JohnCM_S
NETGEAR Community Team
No one?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
