rn104 updated to 6.4.0 and possible solution to random lock-ups

tripy
Aspirant
Oct 15, 2015
Hello Brian, thanks for the message.

Yes, I did check that article.
In my initial post, when I was refering to "The "emergency" button in the shares/browse is nowhere to be found", I was in fact talking about the recovery mode.
Sorry about that, I had not the article on view at the moment I wrote my post.
As shown in the screenshot, the recovery button () is not there.

For the moment, the NAS is still up.
Crossing my fingers it stays that way.

Regards.
Thierry.
- TonyKL
  Guide
  Oct 15, 2015
  I also found that deleting all snapshots fix it for me too.
  Here's a script I wrote that did it for me :manhappy:
  
  share=$1 for snapshot in `rn_nml -Q snapshot:/data/$share | grep Snapshot_Name | cut -c30-39` do rn_nml -d snapshot:/data/$share@$snapshot:1 done
  Save this into a file and then use by passing the share name as parameter. But please use the above script with caution, you might want to try the commands individually first. It basically queries for all snashots for the given share, cuts out the ID and then deletes them one at a time. Saved my LOTS of time.
  - tripy
    Aspirant
    Oct 15, 2015
    Thanks TonyKL,
    
    I'll be keeping this handy.
    Would I had knew where to look, I would have gone that way.
    It would have avoided 2 hours of clicky clicky to get ride of the snapsots.
tripy
Aspirant
Oct 17, 2015
Hi,

I have to report that it wasn't the solution.
As long as the nas is left alone, it's fine.

As soon as some activity is done on the disk, it freezes.
It hapenned yesterday when downloading a Linux iso image through transmission.

It hapenned again today, when I was copying a 6Gb file to the nas.
It froze mid-copy.
No reaction to the power button, lcd stays black, nothing happens...
But it does answers to pings.
No way to enter a SSH session though.

Is there a way for someone having only osx and linux machines (ie: no computer running windows) to downgrade the nas to 6.2.5?
It was running perfectly fine until I did the update.

I'm pretty annoyed of this whole update mess, I have to admit.
I wish I did read this forum before...
- BrianL2
  NETGEAR Employee Retired
  Oct 17, 2015
  Hi tripy,
  
  We may have to further investigate this issue that you've been experiencing. Kindly attach the logs so we can have a thorough look at what's going on with your ReadyNAS unit. In copying large or small files, if you will do a direct connection between your ReadyNAS and PC, will it froze or complete the copy? With regard to your downgrade question, I apologize but it won't be possible to go back to 6.2.4 or 6.2.5.
  
  Looking forward to your response.
  
  Kind regards,
  
  BrianL
  NETGEAR Community Team
  - ifixidevices
    Luminary
    Oct 17, 2015
    It's completely possible to go back to 6.2.4 but you will have to back up your data and factory reset the unit.
    
    First you download the 6.4.0 beta 1 or 2 (can't remember which one it is)
    
    http://www.readynas.com/download/beta/readynasos/6.4.0/ReadyNASOS-6.4.0-T112-arm.img
    
    Then you download the 6.2.4 download for arm processors:
    
    http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.2.4_arm.zip - unzip this one to get the img file.
    
    Manually install the first 6.4.0 image, then manually install the 6.2.4 image. Then factory reset. Boom, problem fixed.