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Forum Discussion
RN10400 - Unable to access to the NAS
Hi! My NAS RN10400 is unreachble, either via htttp admin console (ReadyNAS Admin Page is offline) or via the network and windows from multiple machine. The power light is always blinking. When i...
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You may want to contact Support for the issue you are having since the diagnostics show that your Disk 3 has reallocated sectors, this needs replacement of the disks but the cause why your NAS is offline is more on the Volume root has been full. When Data or OS volume becomes full, processes or booting can be an issue and also degrades the performance.
Contacting Support is the best option here so that they will be able to assist you on getting to your data. You can login to my.netgear.com to create a case for Support to follow up.
Alternatively, if you already have backup of you may want to make sure that the failing disk is replaced and perform a factory reset.
HTH
Regards
Hello!
Thank you for your quick answer, and sorry for the late response. My NAS is no longer under warranty, i have to think about the opportunity of taken a 90$ support for one year.
I wonder if it is possible to empty the root volume, if i am able to get access tot the NAS via ssh?
Anyway, thank you for your help
Ronald
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