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Forum Discussion
RN10400 - Unable to access to the NAS
Hi! My NAS RN10400 is unreachble, either via htttp admin console (ReadyNAS Admin Page is offline) or via the network and windows from multiple machine. The power light is always blinking. When i...
Hello!
I can imagine that it is quit unusual. I have had a lot of troubles with this NAS. After the last problem (2 hard disks out of order), i have done a factory reset, and i was unable to install any applications because the page containning avalaible applications was empty. At the begining the antivirus was enable, when i see that my system was very slow, i disabled it ...
After i get a "ReadyNAS Admin Page is offline" when i try to get acces to the NAS via the admin console ... but data was accesible via the network
Now i have done an OS restore via the boot menu ... it get worse ... unable to access to my data ... even no access vie ssh ..... and unable to download the logs .....
I have a partial bachup of my backup data ....
Ronald
You can still get paid support through my.netgear.com. That's probably your best option (since you have no backup).
FWIW, RAID isn't enough to keep your data safe. So after you get through this issue you should put a backup plan in place.
Hello!
I have decided to restart with the factory reset option. Indeed, i have lost all my datas. Then NAs have done a 2 days "data recovering" for ... nothing :smileysad:
Anyway, i get your point about considering to put a backup plan in place, but honestly, i dont really know how to backup 5.4 TB of data (and soon 12TB, since i want to upgrade to 4 x 4 Tb hard disks), and on which support (tapes?) ... for me, the purpose of this NAS was to secure my datas with the Raid5 option.
Anyway, thank's a lot for your comment
Ronald
Ronmoul wrote:
Hello!
I have decided to restart with the factory reset option. Indeed, i have lost all my datas. Then NAs have done a 2 days "data recovering" for ... nothing :smileysad:
Anyway, i get your point about considering to put a backup plan in place, but honestly, i dont really know how to backup 5.4 TB of data (and soon 12TB, since i want to upgrade to 4 x 4 Tb hard disks), and on which support (tapes?) ... for me, the purpose of this NAS was to secure my datas with the Raid5 option.
Anyway, thank's a lot for your comment
Ronald
RAID isn't enough, as you learned.
Personally I back up to another NAS. But you can use USB drives as well. You can get a 10 TB USB drive (for instance a Western Digital EasyStore) for $250 US. That might be enough to back up a 12 TB volume.
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