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Forum Discussion
MrTopend
Aug 10, 2016Aspirant
RN10400 Can't access through windows 10. Element not found. Network path not found
Hi everyone, My apologies if this has been asked and answered before, but I cannot find the right solution to my problem and am not very network/NAS savvy. I have a RN10400 which up until a w...
MrTopend
Aug 11, 2016Aspirant
Hi Stephen,
Thanks for the assist. Unforunately this did not seem to work.
Am assuming that doing in Windows\system is the correct path here? Or do I need to change to another path first?
THanks,
StephenB
Aug 11, 2016Guru - Experienced User
I recall hearing that accessing the data volume this way only works after you change the password from the default (not 100% sure of that though).
So try changing the NAS admin password to something else, and then try the commands again with the changed password.
- mdgm-ntgrAug 11, 2016NETGEAR Employee Retired
That is the case on at least some of our OSes. Can't remember whether it is the case on OS6.
On systems where this is the case the SMB password for the admin user is first set when first changing the admin password.
- MrTopendAug 12, 2016Aspirant
Hi Stephen,
OK. CHanged password. Ran first command and it still says no entries in the list.
Ran 2nd command id it comes up with "The command completed successfully"
Can't see any T drive in file explorer though.
- StephenBAug 12, 2016Guru - Experienced User
OK. CHanged password. Ran first command and it still says no entries in the list.
That's fine, that just means there were no old sessions around to muddy the waters.
MrTopend wrote:
Can't see any T drive in file explorer though.
It's odd that you can't see it. Perhaps try typing T: in the CMD window and see if the prompt changes to T:\> Then enter dir and it should list your shares and a "home" folder.
- MrTopendAug 13, 2016Aspirant
Hi all,
Still couldn't get a Tdrive to come up.
But after some trial and error I appear to have solved the problem.
DIsabled IpV6 on NAS and then set up credentials in Windows.
As soon as entered credentials, I was back up and running. Got the same result on my second PC i was having the same problem with.
Thanks for your help though. Much appreciated.
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