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Forum Discussion
Gin25
Apr 16, 2020Aspirant
RN10400 Lost password
I have a readynas backup system at our sister company that they through out the password information. We have since changed email addresses so I cannot remember and/or access the NAS. How can I get...
JohnCM_S
Apr 21, 2020NETGEAR Employee Retired
Hi Gin25,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- Gin25Apr 22, 2020Aspirant
Thank you - I was able to get the email updated via support and was then able to reset the password.
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