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Forum Discussion
RN10400 _ unable to reset password - password i use which is right just doesnt work
Betriebssystem : Mac OSX 10.8.5
Wurde auf demselben Betriebssystem installiert - keinerlei upgrades
gekauft im Frühahr - noch nie online Cloud genutzt
Wollte es einrichten - kann aber nicht auf mein admin Konto zugreifen
Wenn ich die recovery question beantworte - bekomm ich nur die Benachrichtgung: Recover Password failed!
....mmh
Fragen:
1. Wie komm ich zu meinem Passwort zu meinem Admin Konto?
2. Wo finde ich eine konkrete Beschreibung wie man die Cloud richtig verwendet und einrichtet?
Danke im Vorraus
VLG aus Wien
9 Replies
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Ach ja und wenn ich versuche nach den Anweisungen zu gehen die ich gefundenhabe scheiter ich schon daran dass readycloud kein Device "discoverd"
wenn ich dann RAIDar verwenden möchte - scheitere ich an der Passwort misere
Hi NQ_1,
Welcome to the community!
I suggest that your perform OS reinstall on your system. This procedure won't delete your data, it will reset the admin user password to the default (which is password) and the network settings to DHCP. I hope you can update the thread once you're done.
Kind regards,
BrianL
NETGEAR Community Team- 4. is there also a guide how to use timemaching properly and also in combination with the Nas?3. is there a guide for dummies?1. how do i use the ready CloudWoohoo thanks for your fast answer!
but i think i found a reason why ready cloud doesnt, work when i try to start with this page:
https://readycloud.netgear.com/client/index.html#page=discoverdevices
i think its because of that:
To use Ready cloud i need to connect the Nas with my Router directly?Cause i didnt...Maybe if i would do this right i dont even need the admin passwort..?!
________________________________please help me in general ...i don`t get it , there are soooo many thousands of pages with information and i just dont get it ..
2. ready cloud means i can connect with my Server ( which the Nas then is?) from everywhere ( as long as i have an internetconnection)?5. is there any chance of personal support here in vienna? real people i can go to and they show me how to do it? or at least someone i can talk to on the phone...maybe in german language?THX a lot greez from sunny vienna :)
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