Forum Discussion

Aspirant

Jan 24, 2019

RN204 - data DEGRADED and gets a message of "Admin page is offline"

I received the following message on my ReadNAS 204: "data DEGRADED" and I suspect that one of the disks may have crashed. My problem is that I cannot access to the admin page. I only get the message ...

Other Discussions

JohnCM_S

NETGEAR Employee Retired

Jan 30, 2019

Hi Max_Marthini,

Welcome to the Community!

Can you download the NAS system logs on RAIDar? If you can, please download it then provide it to us so we can check what caused the admin page to be offline. You may upload it to a file sharing site then PM me the download link.

Regards,

JohnCM_S
NETGEAR Employee Retired
Feb 08, 2019
Hi Max_Marthini,,

Do you still need assistance on this issue? If you were able to download the logs, you can upload it to a file sharing site then PM me the download link so we can investigate it.

Regards,
- JMaclean62
  Aspirant
  Jul 12, 2022
  Hi,
  
  I had this same problem, but I decided to just start over with reformatted drives. Trouble is that it failed during reformatting. What is the best way of going about "rebuilding" the whole drive?
  
  Thanks,
  
  Jeff
  - Sandshark
    Sensei
    Jul 12, 2022
    If it failed during reformatting, then it's likely you have a bad drive. You can use the NAS drive test, but using a PC with each drive attached internally or via a USB dock and vendor tools is more informative.