Forum Discussion

Aspirant

Oct 31, 2016

RN204 OS 6.6 update now get error message "no volumes exists"

Just updated to the new OS 6.6 firmware and now getting No Volumes Exist error message.

I am not technically minded and most if not all the jargon means nothing to me.

The RN204 was working fine then it freezed as it is in an awkard place I login to the readynas software switched it of then back on again, it then said there was an update which I did, and now this No Volumes exist which I understand is something to do with the 4 drives not being seen. All I hope is that I am not going to loose at least 20000 music tracks and many 100's of photos.

so please any help would be appreciated, but don't talk techy as I will not understand.

Installation & Upgrade

16 Replies

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StephenB
Guru - Experienced User
Oct 31, 2016
Try netgear support (my.netgear.com)
- oldshep
  Aspirant
  Nov 01, 2016
  Thanks for the suggestion I have looked there i can't see any thing that will help, but saying that i have no idea what i should be looking for anyway as i am no way a techy
BalROCK
Aspirant
Oct 31, 2016
Can you see your NAS using RAIDar app? If not -> tech support, If you can, check the status of your drives. On the other hand, maybe something went wrong during update (the problem appears directly after update?) , thus, re-installing might be required.
- oldshep
  Aspirant
  Nov 01, 2016
  hi, the app RAIDar within readynas do you mean if so can't do that because of the no volumes problem which did appear after update, please remember im not techy,you have suggested re-install ? stupid question but how?
  - StephenB
    Guru - Experienced User
    Nov 01, 2016
    oldshep wrote:
    
    hi, the app RAIDar within readynas do you mean if so can't do that because of the no volumes problem which did appear after update, please remember im not techy,you have suggested re-install ? stupid question but how?
    
    RAIDar is a management program that runs on a PC. You can get the download for 6.2 here: http://kb.netgear.com/app/answers/detail/a_id/20684/~/readynas-downloads#raidar