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Forum Discussion
RichardB56
Oct 03, 2025Apprentice
RN212 Cannot Update Virus definitions
I have an RN212 with firmware 6.10.10. It has been working well for a couple of months. 2 days ago, I'm getting the below error message. The NAS is on the network and accessible without issues. I...
StephenB
Oct 03, 2025Guru - Experienced User
RichardB56 wrote:I just cannot update the Virus definitions anymore.
Your screen shot is showing that you cannot check for updates of the NAS firmware. That is a well known problem here, as Netgear took down the server several months ago.
That error screen is NOT about updating the antivirus definitions. The definitions are updated automatically, and there is no manual control to update them in the web ui.
That said, the NAS is running an outdated version of ClamAV (version 0.103.7). ClamAV has said that after 14 September 2025 they might block AV updates for this outdated version.
They appear to have done that, since when I manually try to update my definitions I get a 403 (forbidden) error.
No idea if Netgear will release a update for ClamAV - but since all ReadyNAS are end-of-life, I suspect they won't do that.
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