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Forum Discussion
RichardB56
Oct 03, 2025Apprentice
RN212 Cannot Update Virus definitions
I have an RN212 with firmware 6.10.10. It has been working well for a couple of months. 2 days ago, I'm getting the below error message. The NAS is on the network and accessible without issues. I...
jimk1963
Oct 25, 2025Virtuoso
Hi StephenB , so what are the recommended settings for the AV going forward? Specifically the only two settings I'm aware of, "Enable real-time antivirus scanning" and "Protect ReadyNAS OS". Mine are as shown, which is giving me an error message every day as it fails to download an updated AV file. Would like those messages to stop, but the options are confusing - if I disable real-time scanning, doesn't that stop both AV update searches AND general AV scanning? I would guess having AV scanning still working, even with an old signature, is better than disabling AV scanning altogether... ?
- StephenBOct 26, 2025Guru - Experienced User
jimk1963 wrote:
so what are the recommended settings for the AV going forward?
No recommendations from me.
That said, I've had it turned off for some years now. If you leave it enabled you will get the errors when the system tries to update the definitions.
- HansRLOct 26, 2025Apprentice
stopping CLAMAV of telling me the every time 'Antivirus scanner definition file update failed due to download failure', I entered the following command via a SSH-connection:
systemctl stop --now clamav-freshclam.timer- StephenBOct 26, 2025Guru - Experienced User
HansRL wrote:
stopping CLAMAV of telling me the every time 'Antivirus scanner definition file update failed due to download failure', I entered the following command via a SSH-connection:
systemctl stop --now clamav-freshclam.timerThat will stop the definition updates, but you will need to redo it every time the system boots.
If you add
systemctl disable clamav-freshclam.timerit should remain off even after a reboot.
- ChrisKingOct 26, 2025Apprentice
Once I have enabled SSH in ReadyNas, what is the best app or PC based app to remote logon to get SSH to run the command to stop Clam
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