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Forum Discussion
RN212 can't connect to admin page and power button not responding
Evening all, ReadyNAS 212 with two 3Tb WD red drives configured in RAID 1 and OS6 V6.10.8 firmware. I've had this problem for some considerable time and have just lived with it but now it's ann...
Thanks for the rapid response. Current running apps are "Plex media server" and "Tftp server for Readynas" to supporty Raspberry Pi network booting. Antivirus is running and up-to-date but file search is off.
What am I looking for in the log files? There's an awful lot of it?
BeaconSystemsFr wrote:
for in the log files? There's an awful lot of it?
I'm wondering if the NAS is running out of memory. But there could other relevant errors.
But I agree it can be hard to sift through it all.
Memory issues sort of make sense but the NAS side of things appears to be functioning fine. Do these things have any form of a paging system? Or maybe memory fragmentation issues. The more I think about it, a failure to properly free 'malloc'ed memory could account for it but that's a fault in the OS. That'll be fun to fix.
BeaconSystemsFr wrote:
Memory issues sort of make sense but the NAS side of things appears to be functioning fine. .
Until it crashes.
BTW, if you hold down the power button for 5-6 seconds does it forcibly shut down?
BeaconSystemsFr wrote:
Do these things have any form of a paging system?
Yes (they run Linux, and have a swap partition).
Your issue sounds like it could be a problem with the 3.3VSB that's created inside the NAS. It powers the Ethernet and power-on circuits and is basically non-repairable (might be if Netgear would release schematics). I've seen that reported here on too many 212's and 214's that I believe there is a design flaw or one or more lots of bad parts. The 3.3VSB (3.3 Volts StandBy) is always on, even when the NAS is otherwise "off" because it provides the means to power on via the button or WoL. Thus, that converter is running without the fan running and should have extra heat dissipation. Yet I see nothing in a 212 indicating there is such. If your NAS has been allowed to remain plugged in in an extra warm environment, even if "off", that would accelerate the problem. Or maybe Netgear just bought some parts that don't actually meet their rated operating temperature or life.
You can try some other things mentioned here, but you may eventually end up with a NAS that will not start up or won't communicate if it does. So, you should insure you have a backup and be prepared for the need to replace it. If you decide to go with a replacement ReadyNAS so you can simply move your volume to it, any ReadyNAS running OS6, including legacy units that have been converted, will work. If you do go with another model and it's an Intel based unit, you will have to uninstall and re-install your apps, and that has it's own issues with Debian 8 having been archived. But you can find how to get around that in the forum.
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