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Forum Discussion
polebrowser
May 30, 2026Aspirant
RN212 can't seen by time machine anymore
Dear forum experts, my RN 212 vers. 6.10.10 run flawless for a long time... Raidar vers. 6.5.0 can still see the NAS and tell me everything OK, aka two green light for the two 4TB disc bays. ...
polebrowser
May 31, 2026Aspirant
Hi Sandshark,
thank you for your contribution.
yes, I could access the NAS admin page via the browser and i can see a single Volume there (3,02 TB free of 3,63 TB).
The iMac IP is ....108 and my NAS IP seen in Raidar is ...106 and the Router has...1
The DNS server is 10.0.0.138
Where may I see if the NAS runs on static IP, or not?
What i didn't understand is:
There are no figures in the network setting flag of the NAS: Rout and Proxy.The spaces for adapter are all empty?Ip-address, subnetmask, gateway and adapter all all empty?
StephenB
May 31, 2026Guru - Experienced User
polebrowser wrote:Where may I see if the NAS runs on static IP, or not?
Open the NAS web ui, and select the network tab. Then select the settings wheel for the ethernet adapter you are using, and finally select the IPv4 tab.
If you using DHCP (which you likely are), you will see "Using DHCP" in the "configure pulldown". If you instead see "Static", the system is using a static IP (configured in the NAS itself).
Note this is not the same as a "reserved" IP address. That uses DHCP, but is reserved for the NAS in the DHCP server.
polebrowser wrote:There are no figures in the network setting flag of the NAS: Routes and Proxy.
That is on the advanced setting page. and is usual. You normally won't have anything there.
polebrowser wrote:The spaces for adapter are all empty?Ip-address, subnetmask, gateway and adapter all all empty?
Normally the IP address is shown under the adapter icon on the networks tab (along with the MTU and the ethernet speed). IP address, subnet mask and gateway ("router") are on the IPv4 tab in the adapter settings wheel.
polebrowser wrote:TimeMachine should backup an internal SSD with 2TB
Now it reports "Communication error, check DNS and Proxy settings"
You might double-check that Time Machine is still enabled on the NAS backup page.
Is the Mac set up to back up to the NAS hostname? Or is it set up to back up to the NAS ip address?
- polebrowserJun 01, 2026Aspirant
Thank you very much, to keep on trying to help, which i appreciate very much !
Uh, your detailed questions leads on thin ice for me...
OK, i try my best to give a sound answer:
time machine still can't see the NAS
the network tab you mentioned - see this screenshot... it looks like, i'm not entitled to upload files here.
I'm describing what we see on networks tab:
iP4 tab: use DHCP
address: ...111
subnetmask..255.0
Router... .1
DNS-SERVER 10.0.0.138
Path local domain: this one is empty
NAS failure is reading:
no hostname found, communication failure. Check link to network DNS- and Proxy Settings.
Where should i look now?
- StephenBJun 01, 2026Guru - Experienced User
polebrowser wrote:
I'm describing what we see on networks tab:
iP4 tab: use DHCP
address: ...111
subnetmask..255.0
Router... .1
DNS-SERVER 10.0.0.138
Path local domain: this one is emptySo likely 10.0.0.111 for the IP address, and 10.0.0.1 for the router address. A little confusing, since you told Sandshark that the NAS was 10.0.0.106.
Nothing wrong with these settings, but it is odd to see the DNS server address set to something other than 10.0.0.1. Especially since 10.0.0.138 is a local private IP - not routable on the internet. Do you have pihole or something similar running on your network?
If you don't know why the DNS server address is set to this IP, then check the Mac: Apple Menu > System Preferences > Network
If the DNS server is different there, then set the NAS to use the same address.
As far as Time Machine goes, try opening terminal, and entering tmutil destinationinfo See if that looks correct.
You might need to remove and re-add the backup destination on the Mac to get it to work again.
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