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RN212 will not power down
RN212 with 2 12TB Seagate drives was working fine last night. Added a backup session to copy a folder from an RN528X to this RN212, which completed successfully overnight. Small transfer, only a few ...
Thanks for the update jimk1963
Interesting figures.
But it does show that having AV on, on those lower end units, is probably a bad idea.
As FileSearch brings you little value anyway, I would turn it off. I reckon when it starts to index new files you will probably see a spike in "tracker-miner" mem usage as well.
I think at this point, you need to just pull the plug.
We need to try and figure out why it happened though, that is probably important. I can help look at your logs when the NAS is back up an running. Go System > Logs > Download logs and it will give you all the logs in a zip file. Upload this zip file to Google Drive, Dropbox or similar and PM me a link to where I can grab then. Then I will take a look for you.
But at this stage, the unit seems totally locked up, not much support can do here either. Power cycle is likely the only way.
And you have verified that it's not in the middle of a re-sync, balance, scrub, or similar operation? Interrupting those processes with a forced power cycle is not recommended. If you have SSH enabled, top may give you a clue what is going on with regard to the activity light.
Sandshark wrote:And you have verified that it's not in the middle of a re-sync, balance, scrub, or similar operation? Interrupting those processes with a forced power cycle is not recommended. If you have SSH enabled, top may give you a clue what is going on with regard to the activity light.
Hi Sandshark , I did not do that as communications with the machine was very sluggish. I finally gulped and pulled power, realizing the risk. It rebooted fine, so after that I downloaded the log zip file per another request, and then upgraded the unit to the 6.10.5 beta. So far it's stable (12 hours later), although the AV version is still stuck on Sept 24, 2020 (something this beta allegedly fixed).
6.10.5 final is out, so you should go with that rather than the beta, but others have complained that the antivirus update isn't fixed in it, either.. If the NAS was busy doing something, there should have been an entry in the log saying what it started and when. The big thing is that you didn't harm anything by pulling the power.
With "6.10.5-T11 (Beta 1)" loaded, the system update checker says software is fully up to date. So if there's an official 6.10.5 the device doesn't want to fiind it.
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