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Forum Discussion
Aaronfstop
Sep 02, 2017Aspirant
RN2120 - Management Service Offline + no SMB access after 6.8.0 update
HELP! I updated to 6.8.0 and now have "management service offline" and no access to SMB shares. Share is visible in MacOSX but when prompted to enter credentials the finder window disappears and does...
Marty_M
Sep 04, 2017NETGEAR Employee Retired
Hello Aaronfstop,
It does appear after upgrading to the latest version of the firmware you have loss access to the management page and shares. Can you still access the admin page of the NAS? Can the Raidar utility still detect the NAS on the network? Can you download the logs? If you manage to download the logs kindly provide us a copy, you may use file sharing website like wikisend and just PM the download link.
Regards,
Marty_M
NETGEAR Community Team
Aaronfstop
Sep 04, 2017Aspirant
Hi Marty, thanks for getting in touch.
I can see NAS in Raidar but cannot connect to admin page. I have tried to over-install 6.8.0 via /fwbroker but the issue continues.
I have downloaded logs and will send them now.
thanks.
Aaron
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