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Forum Discussion
RN2120 - Management Service Offline + no SMB access after 6.8.0 update
HELP! I updated to 6.8.0 and now have "management service offline" and no access to SMB shares. Share is visible in MacOSX but when prompted to enter credentials the finder window disappears and does...
Hello Aaronfstop,
Based on the logs, you have used most of your volume space and I believe you were getting a lot of message that volume is below 10% and and you are being asked to free up space or add capacity. The file system error you are getting BTRFS critical (mdl127): unable to find logical 795673034752 len 4096 is not good. I would recommend to contact support and if device is out of warranty you may need to purchase a support contract since the concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community Team
Hi Marty
Do you think if I replaced one of the drives with a larger capacity that would create enough space for it to function again?
Do you think if I replaced one of the drives with a larger capacity that would create enough space for it to function again?
Hello Aaronfstop,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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