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Forum Discussion
qyiet
Nov 02, 2015Aspirant
RN2120 6.4.0 non reponsive
The RN2120 is a bit of a pain because it's got no real interface beyond the networking. I'll go through my story and if anyone can see a fix or something I've missed please let me know. Was...
- Nov 16, 2015
Took some time, and two OS reinstalls, but with the help of netgear support we were able to get the NAS back up again.
BrianL2
Nov 03, 2015NETGEAR Employee Retired
Hi qyiet,
Welcome to the community!
Here are the answers to your questions.
- Can I move my disks to another chassis? Yes. You can move them but this is not our primary option in getting your data back.
- Can I try the beta 6.4.1 firmware? This isn't an option with your current situation. Load it if in case you encounter the issues that this beta firmware addresses.
- Did I miss something? None
- Do I just need to keep waiting? Let's try if we can access your data and extract the device logs by putting the device in "Volume Read-only mode". Steps are found here.
Let me know if you have further questions.
Kind regards,
BrianL
NETGEAR Community Team
- qyietNov 04, 2015Aspirant
Looks like my reply got lost someone on the intertubes. Retyping it.
I was able to get to the various flashing LED boot menu follwing the instructions BrianL linked, and select the "Volume Read Only" mode without issue.
It appears to have booted after that, but I'm at a loss as what the next setup should be. 30min after allowing selecting the reboot I've not been able to access the device via http, https, ping, ssh, telnet or smb on either of the IP addresses that the router gives it.
I've run RAIDar and it didn't find it either, however I don't count that as a proper test as it wasn't run from the same subnet so was probably pointless. (physical limitiation I'll be able to overcome in a few hours and retest)
So.. I'm kind of stuck for as to 'what to do next'
Qyiet
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