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Forum Discussion
fratie
Jun 06, 2021Aspirant
RN214 Readycloud App on Android
The App, downloaded from the Google Play Store to my Samsung Galaxy S8, worked perfectly until a month ago. Now no connection can be made due to a java error. Message: onerror while emitting onnext...
- Jun 07, 2021
-> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/ReadyCLOUD-no-longer-sees-my-attached-USB-drive/m-p/1718447/highlight/true#M123458 "...just learned that REMOVING the cloud account which accesses the device and RE-ADDING the account/permissions resolved the problem. "
schumaku
Jun 07, 2021Guru - Experienced User
-> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/ReadyCLOUD-no-longer-sees-my-attached-USB-drive/m-p/1718447/highlight/true#M123458 "...just learned that REMOVING the cloud account which accesses the device and RE-ADDING the account/permissions resolved the problem. "
fratie
Jun 08, 2021Aspirant
Thanks Shumaku, for directing me towards the solution.
I found some Netgear articles on the topic.
Solution: I created a new account in the Readycloud environment (not already existing in the ReadyNAS environment) and connected the Readycloud to that account.
I am very surprised that management of accounts in both ReadyNAS and Readycloud environments appears to be complex.
The Netgear guidelines I read about this topic were not really clear (perhaps they are for insiders) and sometimes contradictionary with the images on my screen. e.g. no [Bind] button exists on the login screen.
Anyway... the App now cooperates perfectly with the Readycloud environment.
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