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Forum Discussion
Brataq
Oct 24, 2015Aspirant
RN3100 - Backups and Snapshots fail - Just Empty Folders created
Dear Netgear-Community, since my uptate from 6.1 to the 6.2.x-Software my backup and snapshot jobs won't work as intended. Backup and Snapshot seems to run "sucessfully" but the backed up f...
Brataq
Oct 24, 2015Aspirant
Hi JennC,
thank you for your response.
Yes you're right. This is ReadyNAS 3100.
Access is configured for SMB, HTTP and DLNA.
Normally i access/write the files form multiple windows clients, sometimes from android.
I'm still able to access all files of the NAS.
Manual copy using the Web-Frontend works fine.
After configuration (withous running it) of the backup-job from one share to another, the frontend became unresponsive. I had to restart the whole NAS.
After the restart i could start the new backup-jop.
The result was the same. The new folder was created, but without files and subfolders.
JennC
Oct 24, 2015NETGEAR Employee Retired
Hello Brataq,
Can you still write to any of the NAS shares?
If it doesn't then it appears the volume is in read-only state.
Regards,
- BrataqOct 24, 2015Aspirant
Hello again,
yes, i can still write files to the shares in question....
- JennCOct 24, 2015NETGEAR Employee Retired
Hello Brataq,
So it is just doing any type of backup?
You may need to contact support center for this case then.
Regards,
- BrataqOct 29, 2015Aspirant
Thany you for your time.
Well i'll try to contact support. I hope to get a solution without resetting my whole NAS and losing all my data.
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