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Forum Discussion
sfpegasus
Sep 28, 2015Tutor
RN312 disconnects from network after backup/disconnect external drive
Periodically my RN312 disconnects from the network after completing a backup and disconnecting the external drive. Most the time it work perfectly. I have to do a manual shutdown and restart to get ...
- Oct 14, 2015
Just a followup. Shut down readyNAS. Cabled straight through (eth0) to router without any switches in the way as recommended. Fired it back up. Normal boot with the IP address assigned. Will continue to monitor.
JennC
Sep 29, 2015NETGEAR Employee Retired
Hello sfpegasus,
Welcome to the community!
What's the current firmware version? Do you eject the external USB disk from the admin page before removing it from the NAS?
Regards,
- sfpegasusSep 29, 2015Tutor
Firmware 6.2.4
The backup routine autimatically ejects the external drive (Transcend StorJet) at completion.
Thanks!
- JennCSep 29, 2015NETGEAR Employee Retired
Hello sfpegasus,
Where is the NAS connected? It is connected straight to a router or a switch?
How many LAN cables plugged in to the NAS?
Regards,
- sfpegasusSep 29, 2015Tutor
NAS Connected to NetGear Gigabit switch > Netgear Gigabit switch > Comcast Business Gateway (NetGear CG3000DCR)
Only one LAN cable into NAS
Yes, I'm a NetGear guy. :manhappy:
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