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dsnpevl's avatar
dsnpevl
Virtuoso
Apr 24, 2019
Solved

RN312 fails to come back up after update to 6.10.0

Just tried to updated RN312 to 6.10.0 via normal procedure (click button in pop-up on admin page). The new firmware was downloaded and I clicked the button to reboot on the second pop-up in the admin page. The RN312 doesn't come back up. The power indicator flashes (blue). Connection to the server is no longer possible, neither trough a browser or terminal software (Putty). I've waited for about an hour, but still nothing happens. Any suggestions on what is the issue and how to proceed?

  • After waiting for over 2 hours, I decided that the update wasn't going to proceed succesfully. Not sure what is considered normal update duration, but I don't remember it ever taking longer than 30 min.

     

    Eventhough all the warning message advise against it, I took the risk to switch off the RN312. After waiting about a minute, I powered up again. Now I could log in with Putty again. After 10-15 min the admin page became available again with 6.10.0 Hotfix 2 firmware.

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  • After waiting for over 2 hours, I decided that the update wasn't going to proceed succesfully. Not sure what is considered normal update duration, but I don't remember it ever taking longer than 30 min.

     

    Eventhough all the warning message advise against it, I took the risk to switch off the RN312. After waiting about a minute, I powered up again. Now I could log in with Putty again. After 10-15 min the admin page became available again with 6.10.0 Hotfix 2 firmware.

    • So with the large number of people writing posts about the new firmware (which has **bleep**ed my server too).

       

      Can netgear provide an official help guide to how to fix the problem?

       

      I'm using a RN314.

    • dsnpevl's avatar
      dsnpevl
      Virtuoso

      Update procedure for 6.10.0 on RN516 worked without issues and completed in about 25 min.

      • datahardy's avatar
        datahardy
        Aspirant

        I did an upgrade to 6.10.0, too. System does not complete bootprocess. Hangs at 89% to 99% showing mysql.service. Is there a way to circumvine starting of mysql? Istn't there a timeout for failing units, especially since I do not use mysqld on the system.

         

        Would be great if an netgear official could sddress the issue.

         

        KInd regards

         

        datahardy

         

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