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KWheelerAZ's avatar
KWheelerAZ
Aspirant
Oct 27, 2015
Solved

RN312 issues since OS 6.4.0

I have a client with a ReadyNAS 312. Since upgrading to OS 6.4.0 firmware they now have 2 nagging problems:

 

1) The time is always wrong. I think I may have fixed this by dropping the Netgear time servers in favor of the NTP Pool servers.

 

2) UPS communication errors CONSTANTLY. I had to turn off email error logs / messages as it was filling up my Inbox.

 

Any suggestion of how to correct these issues???

 

Thanks,

KW

 

 

  • 1) Sounds like that's not an issue on the NAS itself then, but a possible issue with the time server.

     

    2) How is the UPS connected to your NAS? Via USB? What model UPS is this?

     

    If the UPS is connected via USB which port on the NAS is the UPS connected to? Do you have the issue regardless of which port it is connected to?

4 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    1) Sounds like that's not an issue on the NAS itself then, but a possible issue with the time server.

     

    2) How is the UPS connected to your NAS? Via USB? What model UPS is this?

     

    If the UPS is connected via USB which port on the NAS is the UPS connected to? Do you have the issue regardless of which port it is connected to?

    • KWheelerAZ's avatar
      KWheelerAZ
      Aspirant

      1) That's what I thought, but they were the Netgear time servers ... until I changed them that is.

       

      2) I did not try changing the USB port, nor did I try another USB cable. I will try those on my next site visit later this week.

       

      It's a CyberPower System CP1500AVR/LCD. I have those running on other ReadyNAS's with no issue. May be it is just a bad cable or USB port. Wouldn't be the first time ...

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        KWheelerAZ wrote:

         

        It's a CyberPower System CP1500AVR/LCD. I have those running on other ReadyNAS's with no issue. May be it is just a bad cable or USB port. Wouldn't be the first time ...

         


        FWIW, I have a CP1350 connected to my RN102 with 6.4.0.  It is working ok (certainly I am not flooded with UPS communication failures).

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