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I have had this issue since upgrading my internet connection to 2.0Gbps
I have had this issue since upgrading my internet connection to 2.0Gbps. Performance across the router from WAN to LAN (download) is 200-300Mbps. After trying many settings, enabling QoS without enabling database update works for an hour or so (800Mbps), but then drops down to 200-300 again. Disabling/Reenabling QoS (no database) restores performance temporarily. Have they fixed this on the RAX500 by removing the QoS which clearly does not work on RAX200?
- Test was still running this AM without perf /QoS issue so static ip on RAX200 "fixed" the issue.
31 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Are you using the multi gig port for the connection to the internet modem/ONT or the yellow WAN port combined with LAN1 port on the RAX200?
How are you speed testing? Wired PC is recommended with Ooklas installable speed test app.
Might try a full on factory reset and setup from scratch, be sure to not enable any QoS, Access Controls, Armor, Smart Parental Controls or Traffic Meter after getting to the home screen. Just Configure the internet ports, either WAN port or the Multi-gig ports for your ISP service.
Hardware Version
RAX200
Firmware Version
V1.0.10.140_1.0.79
GUI Language Version
V1.0.10.140_2.1.46.1
CPU Load
CPU1: 4.96% CPU2: 3.51%
CPU3: 3.31% CPU4: 3.31%
Memory Usage (Used/Total)
444MB/882MB
Flash Usage (Used/Total)
40.00MB/512.00MBI am measuring between the LAN and a Pi file server sitting on a Netgear MS108EUP connected to the WAN port. The MS108EUP is connected to the internet via a TP ER707-M2 and Netgear CM2050V. Internet connection at the MS108EUP is consistently over 2Gbps (XFinity), so I've isolated the issue from LAN (1G) to WAN port (2.5G) using file copy performance. The results are consistent with SPEEDTEST to Lumen Technologies in Seattle (800+Mbps from the LAN side, 2+Gbps from the MS108EUP connect min-pc). The internal LAN performance is 800+Mbps using file copy.
Ya, I was going to try resetting, but turning those features off makes no performance difference I can see. I do see a message in the log I have not seen before, but modem has not reported an issue for some time.
[Internet connected] IP address: 192.168.0.100, Monday, Jan 29,2024 08:00:14
[DoS attack: Fraggle Attack] from source 192.168.0.1,port 52078 Monday, Jan 29,2024 08:00:14
[DoS attack: ACK Scan] from source 99.83.236.110,port 443 Monday, Jan 29,2024 08:00:13
[Time synchronized with NTP server] Monday, Jan 29,2024 08:00:10
[Internet disconnected] Monday, Jan 29,2024 08:00:09So can you try connecting the RAX200 directly to the CM2050V with a CAT6A STP cable and test with a wired PC connected to the LAN port on the RAX200? You'll not get anything over 1000Mpbs since the LAN ports are maxed at 1Gb.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerOne issue and problem with these RAX and RAXE series routers is that the Yellow WAN port and LAN ports are only 1Gb rated max. Only the MG port is rated for Multi-Gig higher speeds. However this port can only be used either in LAN mode or WAN mode which if you set it up for Internet use, then still leaves the rest of the LAN ports at 1Gb max rate thus speeds over the LAN ports won't go over 1gb ever. However you could see over 1Gb speeds over the WiFi on 5ghz if you have something that supports 4x4 mimo which can connect at much higher speeds than the LAN ports if you have the RAX using the MG port to the CM modem.
I had similar problems and in the end, the problem was the switches that did not have the logic and/or buffer to handle the different port speeds. I had to purchase a higher-end switch. There was no problem with the RAX200. Can you please add a drawing of the devices in the mix here and the port speed configured or negotiated speed?.
In my case, I had:
Wireless Device ------RAX200 AP mode --2.5G--Port ---2.5G port 1st GS110EMX--10Gbps port---10Gbps port--2nd GS110EMX ---1Gbps port ----1Gbps port Speed Test Server (internal speed test server)
My download and upload speeds were 300-500 Mbps - If I changed the port connections on the RAX 200 from 2.5Gbps to 1 Gbps my dl/ul speeds were 1 Gbps.
This is when I realized that the switches could not buffer/handle the different speeds between the devices RAX200 connected using 2.5 Gbps but the Speed Test server on a 1 Gbps port.
Solution: I replaced the GS110EMX with a better/higher-end switch with buffer capabilities and problem solved.
Not all switches have the logic and buffer capabilities to handle these different speeds. I can share the brand and model if you DM me.What speed is the Pi File server connected to the swtich?
Is it correct to assume that the device connected on the LAN of the RAX200 is connected at 1Gbps ?
The Pi 4B is connected to the WAN side 2.5Gb switch (MS108EUP) with a 2.5Gb USB 3.0 dongle and is running samba, and ntopng (it's primary function). It's a little slow, but I can tell the difference when the RAX200 disconnects and looses QoS or whatever it is that is happening. I don't suppose there is a way to get verbose logs? or a shell on the RAX200?
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