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Forum Discussion
Amit_W
Feb 22, 2018Aspirant
RN314-Err Used Disks after firmware upgrade 6.6.0 to 6.7.1
Hello, I just ran an update of firmware on my NAS device from 6.6.0 to 6.7.1, with 4 drive bay on RAID 5 After the upgrade it requested a reboot , however on restart it is now giving an Error...
- Mar 02, 2018
Dear John,
I managed to get some assistance and copy away the data to external USB through the tech support boot menu option.
Have now gone back to factory default on the NAS and rebuilding the volumes.
Thank you.
Regards
Amit
JohnCM_S
Feb 22, 2018NETGEAR Employee Retired
Hi Amit_W,
Welcome to the community!
You may want to check the health of the disks first. You can use the disk manufacturer's disk diagnostic tools (SeaTools for SeaGate disks, WD Data LifeGuard Diagnostics for Western Digital disks).
Upon checking on our system, you have a lifetime chat support with NETGEAR. I suggest to contact NETGEAR Support so they can also further investigate the issue.
Regards,
JohnCM_S
NETGEAR Community Team
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