NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ehartchr's avatar
ehartchr
Follower
Mar 09, 2017

RN3220: Netgear NAS "MGMT Service is offline", looks like Enclosure RAID5 & DB is down too #28163337

Hi, we have an issue with a RN3220  with "VMware lost Access to NAS Storage, Netgear NAS "MGMT Service is offline", looks like Enclosure RAID5 is lost and therefor DB is down too", OS Re-Install did ...
Booting
MGMT Service is offline
RAID5 & DB is down
jak0lantash's avatar
jak0lantash
Mentor
Mar 09, 2017
[16/12/07 12:16:12] event_push.c:186 md_event readynasd <xs:update-s resource-type="Volume">  <VolumeEvent EventName="DegradedArray" DevName="md127" SecondDevName="none"/></xs:update-s> 0 0 ==> ec=0
[17/02/26 03:33:51] event_push.c:186 md_event readynasd <xs:update-s resource-type="Volume">  <VolumeEvent EventName="Fail" DevName="md127" SecondDevName="/dev/sdj3"/></xs:update-s> 0 0 ==> ec=0

Dual disk failure in RAID5?

 

What does this give you:

mdadm -E /dev/sd?3
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Mar 09, 2017

    Also do you have a backup of your data on the NAS?

     

    I see you have an open support case. It's probably best to continue working with support on this.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More