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Forum Discussion
RN424 Replacement: need advice
I have been running a RN424 for years with no problem, and I have been very happy with it. I have just found out that the ReadyNAS line has been discontinued. Is this true? Does Netgear offer a curre...
Hello kmmcd ,
And welcome to the NETGEAR Community! 🙂
NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023.
ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com will all be terminated by April 4th,
2023. After that date, you can continue to access locally your
ReadyNAS, or access locally the USB drive connected to the routers, but
remote access won’t be available.
Also, there might be some other reason please download the logs and provide us so we can check if there is any issue with the NAS that you are using.
Please follow the mentioned steps to get the required logs:
1. Open the NAS Admin GUI
2. Go to system >> Logs
3. Click on Download logs
The log file name will be like this: System_log-jding-716-20220519-084655.zip
From the downloaded logs unzip the log file and provide the systemd-journal.log system.log
Have a lovely day,
Anisha A
Netgear Team
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