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Guide

Dec 19, 2017

Solved

RN516 - FW upgrade from 6.8.0 Upgrade to 6.9.1 - SMB Service cannot start

Dear All just did a firmware upgrade (6.8.0 to 6.9.1) on my RN516, the SMB Service cannot start ... user journalctl -f , i get the following result.! Dec 19 11:00:55 myNAS readynasd[6725]...

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gn00347026
Dec 20, 2017
Thanks Stephen and MDGM!

Here're all my apps which are installed from NETGEAR Apps. (LogAnalyzer, osticket, phpmyadmin, sugarcrm and SMB Plus)
I found that some sub-folders which is under "/var/" and "/ " ,the ownership became guest guest ...!! Maybe that is the cause and make the SMB service cannot startup!
But i may wonder, i just did a firmware upgrade, why /how can they change the ownership of the folders with above applications as all are downloaded from NETGEAR Apps.
Can anyone advise how to prevent next time?
I've 6TB data, honestly it is quit hard to do a full backup and i got 3 iscsi target as well.!

mdgm-ntgr

NETGEAR Employee Retired

Dec 19, 2017

What does the ownership of directories look like on your root volume?

gn00347026

Guide

Dec 19, 2017

Dear MDGM

mdgm-ntgr
NETGEAR Employee Retired
Dec 19, 2017
Sounds like you may have installed an app that messed up the ownership of some directories.
- gn00347026
  Guide
  Dec 19, 2017
  Since only SMB service cannot startup . can i use chown -R to grant the "root" permission back to the SMB service folder ..etc .. ?
  - StephenB
    Guru - Experienced User
    Dec 19, 2017
    gn00347026 wrote:
    
    Since only SMB service cannot startup . can i use chown -R to grant the "root" permission back to the SMB service folder ..etc .. ?
    
    Unfortunately not all of the files are owned by root. Some are owned by admin.