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Solved
RN516 - Management service offline after 6.4.0 update
Dear all, Since 6.4.0 update I have issue and now : Management service is offline :( Somebody can help me because can't do reset factory due to backup is not uptodate. Thank you.
Hi
I contacted Netgear Support : they solved my problems on RN516 since 6.4.0 update. :)
Then do the same contact them :)
I have also flashing light after update 6.4. Management service offline. RN102 with 2x1 TB HD. No solutions by far?
I still have the Problem. I can see the Volumes under Windows and browse the Directorys but i cant use (read, copy, move,delete) Files.
So it is un usable :manmad:
I have made a zip-file with the logs. Is there a way to upload them, so somebody can analyze them if it is helpful ?
Thanks for help
Johannes
Hi
I contacted Netgear Support : they solved my problems on RN516 since 6.4.0 update. :)
Then do the same contact them :)
Hi Laurent
How did you contact them ? I can't find an E-Mail Address, only Phonenumbers where i have to pay for the call.
Thanks for Help
Johannes
You likely have lifetime free chat support via support.netgear.com.
On the phone line, make it clear you have a 6.4.0 upgrade issue, and I think if you are insistent enough they won't charge.
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